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Dept of Consumer And Business Services
Articles
Category description:
Conditions
Conditions of Approval
Adding Conditions of Approval to a Record
Differences Between Conditions of Approval and Standard Conditions
See all 6 articles »
Communications/Email
ePermitting Blog
ePermitting Blog
Data/Document Conversions
Document Conversion File Specs
Upgrade Information
Upgrade Main Web Page
Accela Version Upgrade (22.2.5.4) Highlights (Back Office)
Known Issues and Workarounds
See all 7 articles »
Reports
Report Index - Menu Location, Brief Description
Report Request Form
PSU Survey Related Reports
See all 20 articles »
Documents (Permission and Document Tab Info.)
How to Attach Documents to a Record in the Back Office
Licensing
License Lookups
Licensed Professionals and Contacts
Users
How to set Preference Management to view data across Modules
Adding / Removing User Accounts
9.1.3 Creating Accounts - Commuication Manager Requirements
See all 4 articles »
Inspections
Ways to Schedule Inspections in ePermitting
SelecTXT
Resulting Inspections so your Trips Count
See all 7 articles »
Batch Jobs
How to Run the Expiration Letter Script
Expire a Set of Records Manually
Expiration Submittals
See all 5 articles »
ACA How-to documentation
How to print your approved plans
ACA Resources Web Page
How to Upload Documents on ACA
See all 4 articles »
Workflow
Public Works Workflow Diagram
OSM Workflow Enhancements 9/2019
How to Create a Revision Record
See all 14 articles »
Misc.
Tips and Tricks
Find Expiration Date History in Record Details Log
How to Generate a Deep Link
See all 10 articles »
Fees/Payments
Technology Fee Summary
Enable auto-issuance when fees paid online
Pros and Cons of Point of Sale
See all 27 articles »
Code/Interpretation
Permits/Records
Cloning Records
Copying Records - Unrelated
Defining and Permitting Townhouses and Multifamily Structures
See all 16 articles »
Inspector App/ ORinspect App
Set Up Accela Inspector App in Offline Mode
Oregon Inspector App Webpage
New Features in the iOS Oregon Inspector App - Available Early 2020!
See all 8 articles »
Computer and Browser Configurations
Whitelisting is a must to receive ePermitting helpdesk emails from Kayako
Edge Browser Setting to Download Reports
Enabling Pop-Ups
See all 6 articles »
Ad Hoc
Accela Ad Hoc Report Training Documentation
Ad Hoc Data Dictionary
Ad Hoc User Guide
See all 7 articles »
Planning Module
Tree Permit Option in the Planning Module
How to Assign Entire Records
Planning Submittal Documents
See all 4 articles »
Troubleshooting Help
How to Clear Your Browser Cache - Most Common Internet Browsers
How To Check Your System Info in Accela - What Server Are You On
Permit Issued Date Needs Correction on Converted Record
Public Works Module
How to Manage Bancrofting Fees
Public Works Submittals
Reference Data: APO/Contractors
People Reference
APO Service Locks
Adding an Address
See all 6 articles »
Filters
Filters
Activities - Difference Between Start Date and Due Date
Creating New Filters
Onsite Module
Onsite Renewals - Online Renewals
Onsite Renewals - Managing Master Records (ATT Systems & Holding Tanks)
Onsite Renewals - Holding Tank and ATT Letters
See all 7 articles »