This document walks agencies through how to process fee updates and what is required. It also includes some tips on understanding some of the more complex fee formulas included in the fee update proc...
Changes in agency Finance Manager/Director impact various configuration items - including, most importantly, the Authorized Signer for the agency Converge online credit card processing account. US Ba...
This document provides information on use of Admin and Com Dev fees in ePermitting....
SDC (System Development Charges) are often very high-dollar fees that are often assessed and due at new construction. Because these fees are often so high-dollar, your agency may want to consider whet...
The Tech Fee is an optional solution we provide to agencies that are evaluating how to fund various internal costs of doing business electronically, including things like paying credit card transactio...
Please see the attached document if you are considering using the Point of Sale page - included is a list of Pros and Cons for using POS and an option for having more financial functionality when usin...
Please see the attached document for the highlighted version of Division 50....
Converge/Elavon is the payment processor for the Accela Customer Access (ACA) website in ePermitting. All online credit card transactions go through this processor. Participating agencies can also ele...
This training document will walk the user through the collection of payment at Intake (versus at Issuance) and how to further process the application from there. Step-by-step instruction and screensho...
When a building record is in a status of ‘Ready to Issue’ and the ACA customer pays all fees, the record will auto-issue and the customer will receive an email of the permit. Minimum requirements for ...