Fees/Payments

• How to make Payments using SETS

  Please see the attached document for steps to make Payments using SETS. ...

• Agency Fee Report

  To pull a report of current fee schedules: In the Launchpad, select Building Reports Select Special Use Reports Open the Active Agency Fees report Select Open The report will export to an Excel spread...

• Sample Reports Notes - Financial

  Attached you will find notes for several Financial Reports to use as a guide while using the reports....

• Point of Sale Credit Card Payments

  There is a known issue where the system REQUIRES you to fill in all fields that are required PRIOR to selecting the payment method or the Credit Card Form will not load correctly....

• How to Process Payments in Accela

  See the attached document for step-by-step directions to process a payment in Accela. ...

• Nightly Cash Balancing

  Please see attachment with directions on the Accela Nightly Cash Balancing process as trained on the 2019-20 Regional Training....

• Permit Fee Retention for Work Completed

  A Permit Fee Retention can be charged by an agency as a way to recoup the cost of work already completed on a permit (i.e. inspections) that ends up being withdrawn by the applicant. The Oregon Standa...

• Valuation and Fee Requirements by Work/Record Type

  Please see the attached document for OARs regarding the use of valuation and/or fees on various work/record types....

• Nightly Cash Balancing

  Please see the attached document for instructions on nightly cash balancing in Accela....

• Refunds

  Please see the attached training document for steps to process refunds....