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Fees/Payments

  • CET Fees and Valuation Change when Fees Already Invoiced/Paid

    The steps for dealing with CET fees upon square footage change when the fees have already been invoiced/paid are as follows: Change the square footage in the Valuation Calculator in the Navigation Pan...

  • Sample Reports with Instructions

    Please see attachments for sample reports with information on how to run them, as well as what they include....

  • Nightly Credit Card Balancing

    If your agency uses Converge: Run the Credit Card Detail report from Financial Reports v3. Check this report against the Converge daily batch to ensure that no payments were processed twice or that a ...

  • Payment Processing Cases and Types

    Please see the attached document for a description and explanation of how to process special exceptional payment types in Accela. These are ways to use the existing payment functionality in Accela to ...

  • How to Create a Fee Estimate

    The first few steps in creating a fee estimate are the same as if you were creating a new permit record. Begin by clicking the ‘New’ button in the Launchpad or Record page. Select the record type you ...

  • Adding New Fees to a Permit That Has Already Been Paid

    There are times when you will need to add a new fee item to a record that has already been paid. For example, a contractor is doing a remodel and forgot to add a garbage disposal to the permit. To add...

  • Adjusting Fees on a Permit That Has Already Been Paid

    If a permit has been created and you need to add a new permit item, use the process for adding fees. If, however, a customer is adjusting the items on their permit, such as when there are two dishwash...