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  • How to set Preference Management to view data across Modules

    Setting your preferred module directly determines what you see (or don't see) in various pages where a Module dropdown is not available - MY TASKS and INSPECTIONS in particular. These two pages do not...

  • Manually Resetting Password

    This is a walk-through of manually resetting a password before it expires....

  • Adding / Removing User Accounts

    As we continue efforts to maintain accurate user profiles for all jurisdictions, ePermitting has developed a step-by-step worksheet to make the process of adding and removing users more consistent and...

  • 9.1.3 Creating Accounts - Commuication Manager Requirements

    There are a couple of changes when creating new users in 9.1.3 that ePermitting will need to complete prior to using the new profile: New users for the back office will always be prompted to change th...

  • Associating a Public User

    The purchase of a permit and the uploading/downloading of documents in ePermitting requires a Professional License or an Associated Public User account. If a customer applies through ACA, then the Reg...