Please see the attached document with information on resulting inspections so your trips count....
Unfortunately, we cannot cap inspections in the Oregon Model because the only way to cap inspections in Accela is to ‘weight’ each individual inspection type which is not likely something we could st...
When a customer requests – or your agency has too many inspections for the day – you have the option to RESCHEDULE a scheduled inspection. Once an inspection is rescheduled, NO email or notification ...
When you reschedule an inspection there is NOT an automated message that gets sent from Accela to let the customer know that the inspection has been rescheduled. You need to let them know that you ha...
Homeowners, contractors, and others are able to schedule inspections on the ePermitting website without logging into the website or having a user account. The website will also give details on the com...
Please see the attached document for steps to schedule inspections for multiple days....
Please see the attached document for different ways to schedule inspections and directions to use each method....
The State of Oregon ePermitting is proud to announce the full launch of SelecTXT to all ePermitting agencies, a new service allowing contractors and homeowners to utilize interactive text messaging to...
The IVR system allows customers to request inspections through an interactive voice response system via prompts on the phone. The IVR system will navigate customers through a phone-tree type script th...
We have heard from a few agencies regarding an issue where choosing Menu > Print Page stopped working recently. It will print the page but shows an error message instead of the information: [pageNotFo...