Inspections

• Resulting Inspections so your Trips Count

  Please see the attached document with information on resulting inspections so your trips count....

• Capping the Number of Scheduled Inspections – Managing Load

  Unfortunately, we cannot cap inspections in the Oregon Model because the only way to cap inspections in Accela is to ‘weight’ each individual inspection type  which is not likely something we could st...

• Rescheduling Inspections – What Does it Really Do (or Not)?

  When a customer requests – or your agency has too many inspections for the day – you have the option to RESCHEDULE a scheduled inspection.  Once an inspection is rescheduled, NO email or notification ...

• Let Your Customers Know When You Reschedule Inspections

  When you reschedule an inspection there is NOT an automated message that gets sent from Accela to let the customer know that the inspection has been rescheduled.  You need to let them know that you ha...

• Pending an Inspection

  Homeowners, contractors, and others are able to schedule inspections on the ePermitting website without logging into the website or having a user account. The website will also give details on the com...

• Adding the Same Inspection for Different Days at Once

  Please see the attached document for steps to schedule inspections for multiple days....

• Ways to Schedule Inspections in ePermitting

  Please see the attached document for different ways to schedule inspections and directions to use each method....

• Accela Printing Issue - Inspection Route Sheet

  We have heard from a few agencies regarding an issue where choosing Menu > Print Page stopped working recently. It will print the page but shows an error message instead of the information: [pageNotFo...