When a customer requests – or your agency has too many inspections for the day – you have the option to RESCHEDULE a scheduled inspection. Once an inspection is rescheduled, NO email or notification is sent to the Requestor, so please consider this in your process – placing a call or sending an adhoc email from inside the record to notify the record contacts that the scheduled inspection has been rescheduled and include the reschedule details (reason, new date, etc).
- MY TASK page > Inspections tab > Filter ‘Today’s Inspections’
- Checkbox the inspection that needs to be rescheduled
- Select Manage Inspections dropdown > Reschedule Inspections
- Select a new date > Submit
Stacey Thias
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