This document walks agencies through how to process fee updates and what is required. It also includes some tips on understanding some of the more complex fee formulas included in the fee update proc...
The Tech Fee is an optional solution we provide to agencies that are evaluating how to fund various internal costs of doing business electronically, including things like paying credit card transactio...
When a building record is in a status of ‘Ready to Issue’ and the ACA customer pays all fees, the record will auto-issue and the customer will receive an email of the permit. Minimum requirements for ...
Please see the attached document if you are considering using the Point of Sale page - included is a list of Pros and Cons for using POS and an option for having more financial functionality when usin...
Converge/Elavon is the payment processor for the Accela Customer Access (ACA) website in ePermitting. All online credit card transactions go through this processor. Participating agencies can also ele...
This training document will walk the user through the collection of payment at Intake (versus at Issuance) and how to further process the application from there. Step-by-step instruction and screensho...
SDC (System Development Charges) are often very high-dollar fees that are often assessed and due at new construction. Because these fees are often so high-dollar, your agency may want to consider whet...
Please see the attached document for the highlighted version of Division 50....
Please see the attached document for steps to make Payments using SETS. ...
To pull a report of current fee schedules: In the Launchpad, select Building Reports Select Special Use Reports Open the Active Agency Fees report Select Open The report will export to an Excel spread...