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Reports

  • Temporary Certificate of Occupancy

    As of June 2019 we have two ways to initiate a Temp C of O for all OSM agencies. Process One The process for the creation of a Temp C of O begins on the Structural permit. After you select the permit ...

  • Check Number Not Appearing on Receipt

    This is a known issue that we are working on correcting. A workaround is to input the check number in the comments field. That way it will appear on the receipt....

  • Generating Reports on Records

    Because a converted record was not created in Accela, certain key data elements may be missing, yet certain reports are looking for this Accela-specific data. As a result, there are some additional st...

  • Permit Will Not Issue

    If a permit will not issue, a pop-up with an error message will appear. This pop-up will have an explanation of why the permit did not issue. As the error message can be difficult to decipher, please ...