Please see the attached pdf for instructions to export an Accela report into Excel. Training documents for creating Pivot Tables, Charts, and Tables are under construction....
Case 1: Incorrect school district assigned A permit was assigned the incorrect school district during the second quarter reporting period. This caused incorrect CET fees to be associated with the perm...
In order to successfully generate the Application About to Expire Letter Owner report, use single quotation marks around the permit number in the Record ID field. For example, '555-15-12345-ELEC' The ...
There is currently a bug in Accela that causes the contact information of the most recent permit in the records portlet to appear when you go to email a set receipt, even though it is not part of the ...
If a permit will not issue, a pop-up with an error message will appear. This pop-up will have an explanation of why the permit did not issue. As the error message can be difficult to decipher, please ...
Because a converted record was not created in Accela, certain key data elements may be missing, yet certain reports are looking for this Accela-specific data. As a result, there are some additional st...
This is a known issue that we are working on correcting. A workaround is to input the check number in the comments field. That way it will appear on the receipt....
An error can occur where an application in a basic service agency comes through in a way that makes the PDF of the Temporary Authorization to Begin Work appear blank with a blank square in the middle....
As of June 2019 we have two ways to initiate a Temp C of O for all OSM agencies. Process One The process for the creation of a Temp C of O begins on the Structural permit. After you select the permit ...
If you run the Inspection Summary Report after you submit the inspection result, the date will appear on the report in addition to the signatures. However, the report will not automatically attach to ...