Knowledgebase : Documents (Permission and Document Tab Info.)
Document Conversion File Specs
Below are the specs for the Document Conversion mapping file. This applies to both permit and parcel document conversions. A sample file is also attached to this document. SEQ - a unique number, use what is provided in the spreadsheet for a counter ISUP...
How to Attach Documents to a Record in the Back Office
This training document provides step-by-step instructions to attach documents to records in the Back Office: http://orepermittinghelp.kayako.com/Knowledgebase/Article/View/document-permissions The document also includes tips and tricks about attaching do...
How to Upload Documents on ACA
Please see the attached document for step-by-step directions to upload documents to a permit on ACA. 
Modifying ACA Document Permissions
Permissions can be granted to view, add, delete, or download documents to and from a permit in ACA. These permissions can be granted to the following groups: * All ACA users (does not require sign-in) * Registered ACA users * Applicants * Contact...