Knowledgebase: Users
Adding User: Department Not Working
Posted by Nathan Flowers, Last modified by Tiffany Vu on February 17 2022 12:58 PM

When adding a new user, you need to select a Department. If you do not have "*.accela.com" in your list of trusted sites, the Department will not work.

To add "*.accela.com" to your list of trusted sites in Internet Explorer:

  1. Go to "Internet options"
  2. Click the "Security" tab
  3. Click "Trusted sites" check mark
  4. Click the "Sites" button
  5. Type "*.accela.com"
  6. Uncheck "Require server ver..."
  7. Click "Add"

The Department should work now.

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